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Knowledge Base
 
Learn everything you need to know about buying services on our marketplace.
Learn everything you need to know about selling your services on our marketplace.
Learn how to promote and advertise on the marketplace
Learn how to securely purchase / sell services
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1st  How do I Decline a Bid Proposal?
Once your bid is awarded, you will find all the current auction history in the Selling Activity section of the My CP controls, within Service Auctions Selling Activity.Check off the au...
2nd  How Do I Accept a Project?
From the My CP, within the Service Auctions Selling Activity, you can manage all bidding activity and awarded projects.In the Awarded Bids tab, you will see the auction that has been a...
3rd  How do I Save Auction Listings that Interest Me?
Each auction listing will provide an Add to Watchlist link within the Service Details, simply click on the link and your auction will be saved along with any comments you include as a reminder....
4th  What is Proxy Bidding?
Proxy bidding only applies to Product Auctions.When you place a bid for an item, enter the maximum amount you are willing to pay for that item. This amount will always be kept in secre...
5th  How do I Access my Message History?
All messages sent and received will be saved and archived in the My CP Message Manager, to download message history, you simply use the pulldown menu to select download by Text or CSV....
6th  How can I Extend the Duration of my Auction?
From the My CP management, click on Product or Service Auction Selling Activity, from here, you can access the edit screen by clicking on the pencil icon to edit auction details.Scroll...
7th  What is a PPI Campaign?
The term PPI stands for Pay Per Impression where the advertiser pays an agreed amount for a set amount of times (impressions) the ad delivers to his or her website from a link or banner.
8th  What does Pending Escrow mean from my Next Step column?
After a service auction has been awarded the service provider would see Pending Escrow under their Next Step column if the auction owner (buyer) has not funded the escrow account for that auction.
9th  What is a PPC Campaign?
The term PPC stands for Pay Per Click where the advertiser pays an agreed amount for a set amount of clicks delivered to his or her website from a link or banner.The PPC campaign is a ...
10th  Purchase Now feature
Purchase Now feature allows you to sell multiple items within your live auction until the bid amounts reach the Purchase Now value.For example, if you sold 3 computers via Purchase Now...
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